Interactive stage experience at SIGGRAPH 2023 & 2024 with 10,000+ participants each year.
When you work with me
I visualize the future for businesses via tangible futuristic prototypes with new technology and impactful experiments.
View prototypes here
I use human-centric methodologies and systematic approach to create strategies that transform businesses.
If you want to learn more about my work, please reach out to me
As my service design research uncovered challenges in onboarding and enterprise client data governance, I led the end-to-end product design for a Client Data Governance Platform to address these issues. This solution seamlessly integrated with Salesforce, Zoom, Gong, Google Docs, and other document systems, allowing teams to collect, track, and monitor client data throughout the service lifecycle. By structuring client data efficiently, the platform empowered service teams, automated key technologies for job setup, hiring workflow configuration, service quality measurement, and client health assessment, and minimized manual effort. Through a clear vision, iterative MVP development, and continuous enhancements, this platform significantly improved operational efficiency, ensured data integrity, and elevated service quality for enterprise clients. More importantly, it laid the foundation for our on-going effort with AI-driven automation, predictive analytics, and decision-support tools as the business moves toward a more intelligent recruiting service.
As a lead UX Product Designer for Walmart Pharmacy's Associate-facing experience, I led the user research and workshops to help the team discovered opportunities and reach alignment to transform the retail pharmacy for the future. I also delivered 3 main end-to-end digital solutions for Pharmacist and Technicians' fulfillment, dispensary and counseling workflow. During Covid-19 pandemic, my team quickly launched the associate's Shipping and no-touch curbside experience to keep them safe while serving our patients. The solutions resulted in the all-time high productivity rate (300%). Our pharmacists and technicians love our patient-centered solutions and their performance have improved tremendously.
I led the end-to-end product design for a hiring workflow automation tool that transformed how Indeed Hire's recruiters manage hiring processes for thousands of jobs across enterprise clients. By designing a recruiter-friendly, no-code configuration interface, I eliminated the need for engineering involvement, enabling recruiters to efficiently configure and adjust hiring workflows without writing a single line of code. This solution streamlined operations, reduced manual dependencies, and enhanced scalability, actively automating the hiring process for millions of Jobseekers. The project not only improved recruiter efficiency but also influenced strategic directions for other core Indeed products, shaping innovation roadmaps for FY 2024-2025.
I acted as Lead UX and Product Manager to launch the end-to-end tablet solutions for a streamline Cannabis Retail Point of Sales Experience. Our targeted user group is the budtender who needs to provide the best customer services while performing fulfillment and manage their order queue. The product helped MJ Freeway generated new leads to their new Retail ecosystem.
As a UX and Data Visualization Designer in the team, I helped Corelogic launch their Porfolio Monitoring application. A comprehensive suite of multi-faceted monitoring and analysis solutions with leading analytics and predictive AI modeling to create a one-stop-shop for mortgage servicers.
Partnering with Greenwood Bank, I led the design and product team to deliver end-to-end banking experience for Black and Latinos community. The app is launched in iOS, Android, and web for PC.
As a lead UX designer, I worked closely with our product owner to deliver an end-to-end mobile experience for LunaYou's maternal wellbeing platform. Our target user group is pregnant women from underserved communities.
As Robots and Pencils is building a white label Student experience partner with the top US colleges, I lead and oversee web, mobile, Salesforce and Slack design team to delivered a new EdTech solution for an end-to-end student's academic journey where the student can connect with their school, and the school can support their student where/whenever they go. I worked closely with our CEO, EdTech and Product leader to make sure our team can meet our business and clients' vision.
As a lead UX designer for WGU Dynamic Catalog team, I helped launch the new College Course Catalog and proposed strategy to help student discover their personalize academic journey. We actively conducted A/B testing with our active students and defined the right solution that is most effective for our students. I also drove WGU's vision design for their upcoming student's reports, services and academic planning features
While working closely with Corelogic CEO's vision-driven strategy team, I had a chance to propose and lead an innovation project to build a VR Hazard/Disaster Visualization and Simulation experience. Working as both lead designer and product manager, I drove the vision and strategy that helped the team to delivered a VR prototype to be featured in EPIQ 2019. After I left Corelogic, the team continues to work on our vision and works that I left behind.
While interning at NCSA, I led the AVL website redesign project. The team gave me the freedom to drive and make decisions on the research and design process. After the first 2 months of the intership, I delivered a new end-to-end web experience for the AVL website, and a prototype that implements WebVR technology to display their Cinmatic Visualization works on their website.
California, USA
Phone: (714) 483 4589
