"Dawn rocks. Seriously. Incredible at UX, service design, and strategy. Dawn thinks about problems deeply and creatively, and she can bridge between "what is" and "what could be" more clearly and thoughtfully than almost anyone I know. She also cares about getting things right - for her team, for users, and for the business. If you're ever in doubt, let me say clearly: Dawn is someone you want on your team."

Erik Stout, GM & Sr. Product Director @ Indeed LinkedIn

"If projects are going too slowly, going off track, or are off strategy, I immediately want Dawn to be put into the mix. She is brilliant, thoughtful, strategic, and has the ability to spot issues quickly and with kindness. That kindness and empathy allow her to get the team on board with the right approach and move together toward a better solution. I will happily be a broken record about this -- if Dawn could be on every single project I have, I would be endlessly happy. She would be an excellent Lead UX partner for anyone lucky enough to work with her."

Isa Kellet, Product Director @ ActBlue LinkedIn

"I came to realize just how incredibly gifted Dawn is at not only her UX function but Systems Thinking & Design overall. Her ability to transition from Vision to Strategy to Tactics/Execution is a marvel to behold. Dawn worked adeptly across all product teams in our business unit and when we'd come together for work on my team, she'd always bring some new insights from across the org that were beneficial for the work at hand. When Dawn switched from my primary to backup UX partner, she was able to help support and empower the new UX designer to be successful and contribute to our product team. The combination of all these skills, with such precision and quality, is a true gift. Dawn would be a powerful leader-member of any service-level product team.

Brian Gumm, Sr. Product Leader LinkedIn

"Dawn’s leadership shines in her ability to unify cross-functional teams—including product, UX, engineering, and service partnerships—around a shared vision. She excels at balancing the immediate needs of today with the innovation required for the future, all while maintaining an extraordinary attention to detail. Her problem-solving abilities and strategic thinking consistently result in groundbreaking solutions for both startups and global corporations, including Walmart, Indeed, and many others."

Brandy Boyce Nogueira, Sr. UX Research @ United Airlines LinkedIn

"Dawn is the best at tackling and simplifying a massive set of ambiguous ideas. She brings clarity using her powers of strategic planning and organization.At Walmart, the nature of the things that Dawn and I handled was always massive, but I could always rely on her to manage the involvement of tons of stakeholders(product partners love her), gain alignment early, and clearly articulate the path forward. It was extremely lucky to have Dawn on my team, and i cannot wait to hear about her next successes."

Wassim Wahbi, Product Designer @ Meta LinkedIn